Felix Eckhardt (the hardt of Whitehardt) has a background in law firm management.
Most advertising agencies would stop at the phone ringing and that’s it.
Our agency is invested in your firm’s success. We’ll ask, “How are you answering the phone? What are you saying?”
With Felix’s expertise, you can optimize your firm’s operations. You will get practical advice on how to go from a phone call to a sign up, improve client communication and maintain the firm’s workflow.
Felix has developed a data-based management tool called the Flag Report that many of Whitehardt’s clients find invaluable.
The Flag Report was developed for managing partners to watch how cases move through their firm from week to week.
It shows a pulse on how the law firm is doing and can easily point out potential problems.
If there is a bottleneck at the demand writing phase, then nothing in the assembly line can go any further, including reaching a settlement. How does your firm know if there is a bottleneck at demands? You can tell by looking at your flag report and the comparison of your firm’s efficiencies to others.
Felix Eckhardt explains The Flag Report
As you look at your Flag Report, we are here to give you advice and show you what other law firms are doing for your optimal success.
When you report your numbers to us, you can compare your firm’s metrics to other attorneys’ numbers from across the country.
Most healthy law firms disburse about 10% of their inventory per month, so let’s start by inputting inventory numbers and disbursement numbers. Is your law firm hitting this 10% mark? Did you replace them by bringing in an equal number of new cases? Just as important, did approximately 10% of your inventory advance to the next phase of the case?
The Flag Report will show the number of calls that came into your firm, how many of those calls were qualified leads, the percentage of leads that turned into sign-ups, and ultimately what percentage of your calls became cases. If that percentage is less than a quarter of the calls, then we can look for ways to increase your ratio.
The Flag Report looks at one-week snapshots of your firm’s case data and provides a map of where to focus management’s attention. If you want more profits, a better case flow, and clear goals to make your law firm run more efficiently.
We have a proven formula that determines how much market share you should expect for your TV advertising investment. Fill out our form to request a free, customized evaluation on your market’s competition and find out just how many cases you should be getting for your money.
In Your Evaluation, You Will Find Out: